Please rate your satisfaction with our Customer Service Department
Calls are answered promptly and courteously
1 poor
2 poor
3 fair
4 fair
5 avg
6 average
7 good
8 good
9 excellent
10 excellent
Helpful and pleasant
1 poor
2 poor
3 fair
4 fair
5 avg
6 average
7 good
8 good
9 excellent
10 excellent
Timely response to inquiries
1 poor
2 poor
3 fair
4 fair
5 avg
6 average
7 good
8 good
9 excellent
10 excellent
Resolution of discrepancies
1 poor
2 poor
3 fair
4 fair
5 avg
6 average
7 good
8 good
9 excellent
10 excellent
Accessibility of outside sales engineers
1 poor
2 poor
3 fair
4 fair
5 avg
6 average
7 good
8 good
9 excellent
10 excellent
Inside sales support
1 poor
2 poor
3 fair
4 fair
5 avg
6 average
7 good
8 good
9 excellent
10 excellent
Mark the number that best matches how you feel about the statement
GH Haws & Abba Plastics, Inc.
has exceeded my expectation for quality
1 strongly disagree
2 strongly disagree
3 strongly disagree
4 neutral
5 neutral
6 neutral
7 neutral
8 neutral
9 strongly agree
10 strongly agree
GH Haws & Abba Plastics, Inc.
has exceeded my expectation for delivery
1 strongly disagree
2 strongly disagree
3 strongly disagree
4 neutral
5 neutral
6 neutral
7 neutral
8 neutral
9 strongly agree
10 strongly agree
GH Haws & Abba Plastics, Inc.
has exceeded my expectation for price
1 strongly disagree
2 strongly disagree
3 strongly disagree
4 neutral
5 neutral
6 neutral
7 neutral
8 neutral
9 strongly agree
10 strongly agree
GH Haws & Abba Plastics, Inc.
products are a good value
1 strongly disagree
2 strongly disagree
3 strongly disagree
4 neutral
5 neutral
6 neutral
7 neutral
8 neutral
9 strongly agree
10 strongly agree
Compared to our competitors,
how does GH Haws & Abba Plastics, Inc. compare in:
Overall Quality
better than most
same as most
worse than most
Speed (responsiveness, flexibility)
better than most
same as most
worse than most
Delivery
better than most
same as most
worse than most
Service
better than most
same as most
worse than most
Compared to last year
better than 2006
same as 2006
worse than 2006
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